1- Your client has accepted to use your investigation service for a specific matter. How can you formalise your business relationship to ensure both parties understand each other fully and avoid later disputes

2- How can you attract clients to your investigation services?

3- What information about your services would you provid to a potential client?

4- Thinking about your own investigation business, what kinds of services would you want to offer?

5- What means of communication could you use with a potential client when offering your services so as to ensure the client receives sufficient information about you

6- As an investigator, what kinds of communication skills should you have

7- What should you do if after accepting a client's case you realise that you will not be able to meet the client's needs?

8- Some investigators advertise they have a 100% success rate in investigations. Do you think this kind of promise can assist your marketing of your business?

9- When requesting your investigation service, a client issues instructions. What does this mean and what might be included in such instructions?

10- Are there any legislative rules regarding your obligations to your client when providing a service

11- Sometimes specialist expertise and accreditation is needed to fulfil an investigation. How would you handle this with your client if you don't have such expertise and accreditation, yet you have carried out most of the work in the specific case

12- If you engage an external expert to carry out a portion of your investigation and you also pay for that service on behalf of your client, who is responsible if the expert turns out not to be an expert at all and this negatively impacts your client

13- What steps can you take to ensure the security and continuity of evidence you have collected in an investigation

14- How do you define "evidence" as opposed to "information" gathered in an investigation

15- Some client companies issue investigation instructions directly to investigators whilst others have a law firm issue instructions to investigators. What is the reason it's done this way or the other?

16- What can you do to ensure your client invoice for your service will be paid and will not be disputed

17- What benefit is there in feedback?

18- How should client complaints be handled?

19- Is it acceptable to ask a client for an advance payment before proceeding with an investigation? Why would you request this, or why would you avoid this?

20- If you were to ask for an advance payment, how should you calculate the correct amount?

21- Set out the typical investigation report structure for some imaginary investigation report, starting with the date at the top of the report

22- You have been investigating a major fraud where the book keeper for a large company has been redirecting money into her own account and you are required to give evidence in court as a witness. What kinds of evidence would you likely present relating to a potential fraud investigation?

23- What should you do if you are unsure about what information and statements to include in a brief of evidence? Using the internet please research what a brief of evidence is.

24- Explain what is "Continuity of Evidence" or "Chain of Custody" is

25- Research and then explain what "Original Evidence" means? Give examples.

26- Who might you meet with prior to your appearance at court as a witness in an investigation. What might you discuss with this person/s?

27- When you attend court as a witness and you bring along all the evidence and everything else you compiled during your investigation. What might you do before being called inside the court?

28- What could impact on the admissibility of any evidence you might give in court?

29- What may happen at court if it is found that the evidence you collected was obtained unlawfully?

30- You attend the scene of a suspicious vehicle fire which occurred approximately 10 days ago. Whilst searching through the nearby scrub you find an empty 4 litre petrol drum and the red plastic lid which is close by. How do you treat the evidence and what do you need to be mindful of.

31- How should you dress when appearing at court as a witness?

32- What is cross-examination?

33- Whilst being cross examined in the witness box the defence lawyer says to you that everything in evidence is a lie and you made up everything that you say you did. How would you respond to these allegations?

34- What are open questions? Provide an example

35- What is an Expert Witness? Provide three example of expert witnesses who may appear at court

36- Why would you need to follow up the result (judgment) of a court matter?

37- Where are court records kept?