10. Considering the money "traits" Open accomplished account manager, which one of the four below is most relevant to the successful presentation of ideas?

a. A team player

b. at building relationships

c. A good communicator

d. Team leader

13. One of the criteria the clients use to elevate their agencies working relationship is that the agency___.

a. Serves lunch during agency meetings

b. Pays for travel

c. Provides well thought -out recommendations

d. Has award-winning creative work

14. The first step in the process of providing a recommendation is to___.

a. Write the recommendation

b. Briefly summarized to issue using only broadly accepted facts

c. Describe what the situation means

d. Provide reasons for the recommendation