Question
1.0 Nominate a hospitality business, which will form the basis for this assessment project. Introduce the venue. List the characteristics of the selected venue in
1.0 Nominate a hospitality business, which will form the basis for this assessment project. Introduce the venue. List the characteristics of the selected venue in bullet format, addressing aspects such as location (business address), guest capacity, service style, cuisine/meal experience, atmosphere, design, customer expectations, etc.
2.0 Identify the designated area of Employment (Fair Work Act 2009) legislation and list all the policies that may need to be developed and implemented by the selected business to ensure compliance with the designated area of legislation.
3.0 Develop and write up one of the policies listed in 2.0 according to the template below.
Ensure to reference the relevant legislation and compliance codes.
State roles and responsibilities.
Indicate how often you would review this policy.
Note: No more than 10% of direct quotations are permitted in the policy.
Policy Template:
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4.0 Develop the documentation required to support the policy prepared for Task 3.0. This may include instruction manuals, SOP documents, forms, checklists, posters, communication templates, etc. Minimum three (3) relevant documents are required. Organise and index all the relevant documentation.
5.0 Explain how you would train staff on the policy and the procedures to support the policy. Develop a training plan clearly outlining the following:
- the subject/content of the training,
- timing,
- frequency,
- staff responsible for the training delivery
- training evaluation strategy.
6.0 Explain how you would disseminate the policy and associated procedures to ensure it is accessible to staff, Outline:
- the communication channels
- method
- timing/frequency
- responsibilities.
7.0 Describe how you would remain updated in this area of law.
8.0 Outline how you would share updated regulatory knowledge with staff.
Reference based on Australian - Employment (Fair Work Act 2009)
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