10. What does proper delegating involve? 11. What is the purpose of retailing? 12. What is the final step in the selling process? 13. What is the first step in the selling process? 14. What is the term used to describe the practice of recommending and selling additional services to clients? 15. In the context of upselling services, what role does the service provider play? 16. What is one of the benefits of active listening for estheticians during a service? 17. What can estheticians do to encourage upselling options to clients? 18. What is one of the tips for initiating a conversation about retailing products? 19. What should you be knowledgeable about to promote professional products over generic store brands? 20. How can estheticians identify suitable retail products for clients? 21. What is the importance of follow-up communication for estheticians about retailing? 22. What can estheticians gain from training and collaboration with product representatives? 23. Which statement accurately describes fair trade? 24. What does ethical trade ensure