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1:00 1:00 aman timepass.docx Back retire, effective at the end of the month. In anticipation of her retirement, Sylvie has selected Cynthia Lai to succeed

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1:00 aman timepass.docx Back retire, effective at the end of the month. In anticipation of her retirement, Sylvie has selected Cynthia Lai to succeed her as the new manager. All of management is on board, as Cynthia has always been an excellent employee. And although Cynthia has never managed people before, she is excited to be given the opportunity to progress in her career, to say nothing of the extra vacation days and increased pay. However, the people that Cynthia will be managing consist of her former teammates, including Derek Gallows. Cynthia has spent many years with these people complaining about the unfair treatment they endured together, much of it on social media for all to see. Worse, Derek has been lamenting about the incompetence of management, and Cynthia will now be responsible for his work performance plan, given that she is now part of management. Cynthia is friends with Derek and would hate to have to fire him. But as his manager, she also cannot simply ignore the things he has been posting online, especially in public groups. She also does not want to be perceived as playing favourites among her old team, as that could lead to office gossip, anger, and lowered team morale. The team might also see Derek's removal from the performance plan as a cue that the new regime is less strict and start taking more liberties at work, leading to a decrease in production. "This is all downside!" Cynthia thought to herself when contemplating removing Derek from the performance plan. Ultimately, Cynthia must decide not only whether she should keep Derek at the company, but also what to do about the social networks being used to express worker apathy. "They seemed so helpful when I started out," Cynthia reflected to herself, but now she realized that the twenty-first century work landscape is a potential minefield. Questions l. What should Cynthia do about the group chats and Facebook groups that she is currently a part of? 2. What should Cynthia do about Derek's performance plan? 3. What are some of the pitfalls of using social media at work?

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