10:18 a.m. Ms. Laura Oliver is called to the witness stand in a case of alleged malpractice against a staff psychiatrist. She was asked to bring the patient record from his 8/31/19 admission, which ended with the patient's death on 10/2/19. Formulate appropriate responses by Ms. Taylor to the questions below as she attempts to comply with the legal process and provide support for those decisions. a) How long have you been in your position as HIM director and custodian of health records? b) Was this record prepared in the normal course of business? c) Can you read the progress note dated 10/01/2019? d) In your opinion, was the delay in ordering a chest x-ray warranted? e) There is an ER record from a transferring facility that was supplied with the documents as it was used in decision making for the patient. The attorney wants to know if this was created in the normal course of business.