11. Assume and write the brief note about preferred stock.

12. Analye and brief note on debt.

13. Discover and write brief note about financing decision.

14. Assume the characteristics of cost of capital.

15. Discover the factors affecting cost of capital.

16. Examine the systems of weighted average cost of capital.

17. List the significance of financial leverage.

18.List the limitations of financial leverage.

19.List the significance and of operating leverage.

20.List the limitations of operating leverage.

80. Do businesses such as banks and dry cleaners engage in production? A. No, the services provided by these businesses are intangible. B. Yes, these businesses produce a line of tangible products. C. Yes, the services provided by these businesses are their products. D. No, these businesses do not engage in production.

81. Which of the following is an example of continuous improvement? A. Giving managers full responsibility for product quality B. Minimizing defect levels to 3.4 per million units produced C. Selecting the best possible supplier D. Following an annual self-assessment and improvement process

82. Which of the following is an advantage to a business of a good maintenance program: A. Fixed costs are increased. B. Customers are more likely to be satisfied. C. Maintenance costs can be added to profits. D. Emergency repairs will be needed more often.

83. Which of the following aspects of personal appearance would likely have the least harmful effect in the workplace: A. Excessively baggy clothes C. Visible tattoos B. Body piercings D. Tailored clothing

84. Planning activities in advance, setting priorities, and avoiding nonproductive diversions are important aspects of A. accountability. C. productivity. B. natural ability. D. time management.

85. As you develop self-understanding, the things you learn about yourself will help you to understand others. A positive result of this would be that you are able to A. do what others want you to do. C. get along well with others. B. get what you want from others. D. help others to become mature.

86. Employees who have supervisory responsibilities for part or all of the business work in A. business information technology. C. securities and investments. B. corporate/general management. D. merchandising.

87. What is one of the main reasons for sending an interview follow-up letter? A. To submit personal information C. To show your continued interest B. To explain your qualifications D. To ask supplemental questions 88. Which of the following statements about working in the financial-services industry is false: A. Financial services professionals can be found in all kinds of companies, from large corporations to sole proprietorships. B. Someone who works in financial services is limited to working at an investment firm, a bank, or an insurance company. C. Financial services professionals can expect to earn higher-than-average salaries. D. The financial-services industry includes real estate brokers, fund managers, and auditorsr.