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11. Capital investment proposals may not be evaluated by using: The income statement method. The return on investment method. The discounted cash flow method. 13.

11. Capital investment proposals may not be evaluated by using:

  • The income statement method.

  • The return on investment method.

  • The discounted cash flow method.

13. The set of activities necessary to create and distribute a desirable product or service to a customer is known as:

  • A customer perspective.

  • Value chain.

  • Business process perspective.

  • Balanced scorecard.

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