11. Complete the table below by identifying the three (3) steps in the basic three-step problem-solving and decision-making model, and explaining how you might apply them in a typical workplace setting: Identification of the three steps Explanation of how to implement each step Identification of the three steps Explanation of how to implement each step (a) (b) (c) Q12. What are three (3) examples of industrial and/or legislative issues affecting short-term work organisation that managers need to be aware of? Q13. Provide three (3) examples to illustrate the nature of the relationship between an industrial Award and hours and conditions of work. Q14. What are (3) actions a manager might take to ensure their systems and procedures comply with WHS obligations