11. Describe a situation where the laissez-faire style is effective to use.

12. What is participative leadership?

13. Describe a situation where a directive style o

13. Why should a team have some diversity in team members?

14. Discuss how you could encourage innovative work practices in your team.

15. What is groupthink?

16. How can a manager prevent groupthink?

17. For feedback to be effective, it should be specific, timely and constructive. Explain each of these

concepts.

Specific

Timely

Constructive

18. List five barriers to effective communication.