11. Determine the April 2014 residual income for an investment center with the following information: Operating income for the month ended April 30, 2014 $2,300,000 Assets at March 31, 2014 10,200,000 Assets at April 30, 2014 13,150,000 Desired ROI 18% Actual ROI 20% (Please show your computation below) 12. MOG service company's overall goals is to add value to the communities it serves. The company's objective is adding value means that the people can join in community service of their choice. Which of the following balance scorecard perspective will match with the company's objective ? a. Customer b. Learning and growth (employee) c. Internal business processes d. Financial investor)