11. Get Well Sooner, a local after-hours clinic, is losing money because it is unable to take advantage of the customer traffic at the clinic. Customers are spending inordinate amounts of time in the waiting room, while some of the clinic’s rooms are left unfilled. The clinic has three doctors and nine rooms where patients are seen. Check-in is required and patients are given a 15-minute standard evaluation by one of the staff nurses before being seen by a doctor. Develop a flowchart outlining the steps to help the clinic reduce its waiting room times.

Please provide answer in excel spreadsheet with formulas and explanation