11. Michsel is a successtul financial advisor looking to invest money directly into s new consalting business in return for equity in the company, Michael is an example of sn) A) acrial eatrepeeneur B) entreprepeur C) angel investor D) intrapreneur 12. A(n) program is initiated by an employee who conceives of an idea. A) skunkworks B) pacing C) wealth creation 13, ure specific geogrsphic areas designated for economic revitalization. A) Ecoromic stimulus zones B) Investor zones C) Enterprise zones D) Commerce areas 14. Which level of management inctudes job titles such as general manager, division mapager, or plant manager? A) staff management B) top managemeot )middle management D) supervisory managemen 15. When Carla instructs new employees cn handling customer complaints, she modivates them to respond with patience and a positive attitude, Carla has effective akills A) conceptual B) visionary C intuitive D) humar 16. Which of the four functions of management creates a well-designed road map of the actions peeded to lead a company forward? A) organizing B) directing C) controling D) planning