11. Spell out SCOR model and explain its use: 12. What are the inventory turns as measured in Supply Chain Management on a product with the following data: COGS = $ 8,500,000 Beginning Inventory = $ 2,300,000 Ending Inventory = $ 3,800,000 Annual Revenue = $ 16,500,000 Assets = $ 86,000,000 13. Dolly Parton, the country singer, complained to RCA records that her latest CD had a returns statistic (due to scratches & damage) of 18/1000 on over 7 million CDs produced. She lost revenue on all those returns. RCA responded that they will immediately implement a Six Sigma quality program on all of her future CDs that they produce and sell. How many returned CDs should she expect on future productions per 1 million CDs produced ? 14. Give an example of an assignable variation on a filling process of family size Kellogg Raisin Bran cereal