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11. The Senior manager from head office is in a discussion with the junior manager working in a branch office. When should the senior manager
11. The Senior manager from head office is in a discussion with the junior manager working in a branch office. When should the senior manager understand that the communication process complete?
a. When the message reaches the junior manager
b. When the senior manager transmits the message
c. When the message enters the channel
d. When the junior manager understands the message
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