11

Which of the following views of the manufacturers' duties to consumers holds that the manufacturer should pay the cost of injuries sustained through defects in the product, even when due care has been exercised?

Question 11 options:

A. The due- care view of business responsibility

B. The contractual view of manufacturers' responsibilities

C. The duty of disclosure

D. The social costs view of the manufacturers' duties

Question 12

The most basic moral duty of a business is to provide customers with a product or service that lives up to all claims made about that product or service by the business. This is referred to as a(n)

Question 12 options:

A. Undue influence

B. Secondary duty

C. Express warranty

D. Service life

Question 13

Which of the following describes an enabling function of privacy?

Question 13 options:

A. Privacy helps to keep potentially embarrassing information private

B. Privacy helps individuals to sustain distinct social roles

C. Privacy helps protect the individual rights based on values others may not hold

D. Privacy helps individuals from involuntarily harming their own reputation

Question 14

Which of the following describes a person's thoughts, beliefs, values, and feelings?

Question 14 options:

A. Moral rights

B. Physical privacy

C. Ethical rights

D. Physiological privacy

Question 15

Some advertisements that are intended to manipulate consumers violate what right?

Question 15 options:

A. The right to free speech

B. The consumer's right to be treated as a free and equal rational being

C. The right to choose between competitors in a free market

D. The right to personal safety

Question 16

Which of the following is a common problem with the market approach to consumer protection?

Question 16 options:

A. Consumers are often not rational about product risk or probabilities

B. Consumers have too much information and won't take time to understand it

C. Government has made excess information too inexpensive and easy to find

D. Consumers expect the government to monitor all aspects of safety

Question 17

Which of the following represents the idea that a business has a moral responsibility to fully explain what a buyer is purchasing and exactly what the terms of the sale are?

Question 17 options:

A. The duty not to misrepresent

B. The duty not to coerce

C. The duty to comply with express claims

D. The duty of disclosure

Question 18

Under the due-care view of moral responsibility, why do manufacturers have a greater duty to take care to ensure that consumers' interests are not harmed by the products they offer?

Question 18 options:

A. Manufacturers have greater knowledge and expertise that consumers lack

B. There is a strong bond of trust between consumers and manufacturers

C. Consumers have less time to adequately research goods and services before purchase decisions

D. Manufacturers have more time to consider the needs of each consumer and how they will use a product or service

Question 19

In the market approach to consumer protection, what would lead to higher safety standards in consumer products?

Question 19 options:

A. Government regulation

B. Inter- corporate agreements

C. Foreign trade agreements

D. Consumer demand

Question 20

Which implied claim refers to the estimated amount of time a product will function as effectively as a consumer is led to believe it will?

Question 20 options:

A. Reliability

B. Service life

C. Maintainability

D. Product safety