11-An effective sexual harassment policy must include all of the following, except ________. * A-A statement stating the punishments to be imposed on the harasser B-Procedures for reporting the violation (how to file the complaint) C-A statement clearly indicating the acts which are considered a form of sexual harassment D-Feedback from former employers on the employees sexual orientation

12-Direct competition, indirect competition, and replacement competition all have one common characteristic which is ________. * A-Same tactics in advertising B-Similar product or service C-Same product or service D-Same targeted field of customers

13-Which of the following types of contracts requires the employer to send a written notice to the employee before dismissing him/her? * A-A fixed term contract which exceeds the B-period of 1 year C-At-will contracts D-Trial contracts

14-A fixed term contract which is renewed for more than 2 years The consumer can claim for compensation when ________. * A-The product is defected and the fault was visible to the consumer B-The product is defected and the consumer is harmed or injured C-The product is defected because the consumer did not take the responsibility of examining and inspecting its quality D-The product is not defected

15-In which of the following contracts the consent of the contracting parties is understood through their conduct? * A-Verbal employment contract B-Implied employment contract C-Trial employment contract D-Written employment contract

16-Which of the following statements is NOT true regarding business competition? * A-It lowers prices B-It helps small businesses join the market C-It improves quality D-It gives more consumer choices

17-An employee feeling uncomfortable because co-workers always engage in sexually oriented speeches in the workplace is an example of ________. * A-Superficial sexual harassment B-Quid pro quo sexual harassment C-Hostile working environment harassment D-Evidenced sexual harassment

18-Which of the following is an example of a disclaimer nullifying the sellers duty of after sale maintenance? * A-No warranty B-20% discount C-No additives D-Full warranty provided

19-The consumers right to replace or repair the defected product or to be refunded is known as the right to ________. * A-Redress B-Suppress C-Litigation D-Safety

20-Under which of the following contracts the employee will not be registered at the National Social Security Fund? * A-Freelance contract B-Expressed contract C-Full time contract D-Non-fixed term contract