11How can a performance appraisal help in identification of work performance issues? 11.b: How should you conduct a discussion with the team members when identifying and resolving work performance issues

12: What traits should a team leader possess to serve as role model for the team members? Explain any five (5)

13.What are the basic things that need to be kept in mind when continuously trying to 14. foster open communication in an organisation?

make a list of communication methods that can be used to communicate unresolved issues, concerns and problems raised by team members with the line management and stakeholders.