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-12 AA Aa A - E ** A-D-A. EEEE 21 . cD cD. 1 Normal 1 No Spac... Heading 1 Heading 2 Title Sub Font Paragraph Styles Question 3 (30 marks) Surrey Glass Manufacturing, manufactures a variety of high quality electronic components. Data from the last three months are presented below: May June April 0.85 80 2.00% 1.95% 1.92% 98.0% Direct materials partial productivity Overtime hours worked Defect rate On time delivery Set up time (average in hours) Number of machine breakdowns Downtime (hours) die Number of products returned Throughput time (hours) 98.0% 6.80 6.90 12.0 | 11.5 11.25 You are the new assistant controller for Ranger and the controller has asked you to review the performance over the last 3 months and write a summary analysis with your recommendations for follow up or further monitoring. In addition, the controller notes that the company, although it has many detailed performance measures, is considering implementing a balanced Scorecard and asks you to identify the measures you think would be most appropriate to include in the balanced scorecard. Required: Analyze the performance and prepare a detailed Balanced Scorecard

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