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12. As a manager, Rick sometimes receives emails from the people who work under him that give responses that they think he'd like to hear

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12. As a manager, Rick sometimes receives emails from the people who work under him that give responses that they think he'd like to hear rather than honest appraisals that would be more helpful to him. This kind of message manipulation is known as A. managing. B. framing. C. ltering. D.massaging

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