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1.2 Economic feasibility: cost-benefit analysis Instructions for completing the CBA table: 1. Complete the elements of a cost-benefit analysis for option 2 of Kabeljou's CRM-e-commerce

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1.2 Economic feasibility: cost-benefit analysis Instructions for completing the CBA table: 1. Complete the elements of a cost-benefit analysis for option 2 of Kabeljou's CRM-e-commerce website in the tables below. 2. Type your answer data in only the unshaded cells. Do not add or delete rows or change the formatting. Correct answers will show some blank cells. 3. Use a single row for each cost or benefit. Do not use multiple rows per cost / benefit or use one row for more than one cost / benefit. 4. For each cost or benefit item in column 1, reference the scenario's numbering to ensure your answers are traceable to the scenario. 5. Round all values to their nearest R1,000, e.g. enter "10,000" for R9,750.00. Use a comma as a thousands separator. Don't show currency signs. 6. The first benefit has been entered for you as an example. Use this benefit in your calculations. The value of this benefit was calculated as follows: 135 daily recons x 365 days per year x 2 mins per recon, at a cost of R9,000 salary PM : 22 days PM : 8 hours PD : 60 mins PH. You need not explain the calculation or formula; merely state the cost item or benefit in column 1 and show its value in the corresponding year column(s). 7. Tip: follow the method and formatting used for the CBA for the WebSiteShopify solution [option 1] in the scenario document. 8. If you use a spreadsheet tool to draft your answers and calculate totals, do not overwrite the formatting here when pasting your answers

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