12 Points Question 14 You are the Front Desk Manager at a hotel. You just received your latest income statement, showing your actual and budgeted revenues and expenses. You are reviewing the report and calculating variances. Once you know where the significant variances are, you'll speak to your team's duty managers and supervisors to get their input. In a couple of days, you will meet with your boss, the Director of Rooms, and you will have to explain all the variances and what changes you will make to improve your department's results. ee Room Revenue Labour Cost Agency Commissions Front Desk Supplies & Equipment Rentals Other Expenses Department Income Budget $1,542,500 324,188 148,020 144,900 94,000 831,392 Actual $1,575,000 362,250 149,625 142,800 97,120 823,205 When you answer these questions below, be sure to label your answer, so I know which question you are addressing A. Calculate variance % for all the lines. (2 marks) B. Explain the variances in sentences - one sentence per variance (as if the reader can't see them). (This part is simply factual, stating what the numbers show.) (4 marks) C. Evaluate the results. (Now, you can judge the numbers... are they good or bad? favourable or unfavourable any meaningful patterns? how do they compare to your expectations (if a particular item increases or decreases, do you expect a change in a different account)?) (4 marks) D. Given these results, what steps should you as the manager responsible for this department take? (2 marks) Question 0 TE COREN 12 Points Question 14 You are the Front Desk Manager at a hotel. You just received your latest income statement, showing your actual and budgeted revenues and expenses. You are reviewing the report and calculating variances. Once you know where the significant variances are, you'll speak to your team's duty managers and supervisors to get their input. In a couple of days, you will meet with your boss, the Director of Rooms, and you will have to explain all the variances and what changes you will make to improve your department's results. ee Room Revenue Labour Cost Agency Commissions Front Desk Supplies & Equipment Rentals Other Expenses Department Income Budget $1,542,500 324,188 148,020 144,900 94,000 831,392 Actual $1,575,000 362,250 149,625 142,800 97,120 823,205 When you answer these questions below, be sure to label your answer, so I know which question you are addressing A. Calculate variance % for all the lines. (2 marks) B. Explain the variances in sentences - one sentence per variance (as if the reader can't see them). (This part is simply factual, stating what the numbers show.) (4 marks) C. Evaluate the results. (Now, you can judge the numbers... are they good or bad? favourable or unfavourable any meaningful patterns? how do they compare to your expectations (if a particular item increases or decreases, do you expect a change in a different account)?) (4 marks) D. Given these results, what steps should you as the manager responsible for this department take? (2 marks) Question 0 TE COREN