12. Southeastern Oklahoma State University's business program has the facilities and faculty to handle an enrollment of 2,000 new students per semester. However, in an effort to limit class sizes to a "reasonable" level (under 200, generally), Southeastern's dean, Holly Lutze, placed a ceiling on enrollment of 1,600 new students. Although there was ample demand for business courses last semester, conflicting schedules allowed only 1,420 new students to take business courses.

The utilization rate for Southeastern =

enter your response here%

(enter your response as a percentage rounded to one decimal place).

The efficiency rate for Southeastern =

enter your response here%

(enter your response as a percentage rounded to one decimal place).