1.2. This activity requires you to develop organisational policies and procedures for the social media use of the organisation. (Guide: 250+ words) a. Based on planned social media activity, define the scope of social media policies and procedures and develop document called: Social Media Organisational Guidelines (policies and procedures). Ensure your policies and guidelines document includes: ' Version and date complete ' Scope of the policies and procedures ' Legal and ethical responsibilities. and privacy and security ' Guidelines for the use of social media social. including media engagement ' Guidelines for content use and posting ' Style and Communication Guides ' Guidelines for complaints handling and crisis management and appropriate responses. b. Prior to you developing the document you must: ' Review purpose dOCUment and ensure that the design meets the organisational style and policies and procedures for developing complex organisational documents. ' Determine the structure, categories and ensure the content of the document meets communication requirement and is logically spaced. ' Double check and confirm the information is cohesive, satisfies the purpose of the document c. Establish the guidelines below for social media engagement and include: ' appropriate use of social media ' appropriate content use and posting ' complaints handling and crisis management and appropriate responses d. Incorporate legal and ethical concerns into social media policies and procedures