12-1. Costs of Quality Categories. The following accounts and their costs are from Kes- sler Textiles. Customer design verification Machine testing after machine setup Employee training Raw materials testing Scrap loss net of scrap sales Materials reprocessing Customer complaints and returns Final product testing In-process inspection Routine machine maintenance Nonroutine machine repairs Discounts for missed delivery dates Price reductions for product quality downgrades Idle labor-downtime due to machine repairs 5,000 10,000 40,000 12,000 0,000 28,000 40,000 20,000 45,000 25,000 50,000 33,000 68,000 37,000 Questions: 1. 2. Classify these costs by the four costs of quality categories. If sales were $4,600,000, show the costs of quality as a percentage of sales for each category and in total