12-2

Mercury, Incorporated, produces cell phones at its plant in Texas. A year ago, a consumer survey ranked the company's cell phones low in product qually. Shocked by this result Jorge Gomez, Mercury's presdent, set up a task force to implement a formal quality improvement propram Included on this task force were representatwes from the Engineering, Marketing. Customer Service. Production, and Accounting departments. Ater working together for a year, the task force prepared the quality cost report shown below. Required: I. Expand the company's quality cost ieport by thowing the costs in both yrars as percentages of both totai production cost and total quality cost Note: Round your percentoge answers to 1 decimst ploce 0.0 .1234 should be entered as 12 3). Required: 1. Expand the company's quality cost report by showng the costs in both years as percentages of both fotal production cost and total quality cost. Note: Round your percentage answers to 1 decimal ploce (i.e 0.1234 should be entered as 12.3 )