12345 ability of individuals to change or influence the opinions or behavior of other members 12345 represents a right, arising from a formal position in the organizational structure 12345 dynamic process of influencing people 12345 involves decision-making, planning, controlling, organizing, and coordinating 12345 expression of the preferences that are reflected in the decisions of each individual 1. value system 2. management 3. leadership 4. power 5. competence