13. knowledge is hard to explain, teach, or express; while can be captured in manuals and reports. a. Tacit, explicit b. Explicit, tacit c. Tactical, experiential d. Learned, written 14. Which of the following are examples of collaboration systems? a. Synchronous and asynchronous systems b. MicroSoft Team c. Shared White Boards d. POS (point of sale) systems e. Dashboards