#1-3 please.

GROWING PROBLEMS AT OUTDOOR solution, she explained that fit depends on the situation asd SOLUTIONS volunteered to stop by Outdoor Solutions later in the tay and exterior home services with a history of steady growth and an excellent reputation for reliable service. A recent he had reliscussion with Dow revealed that until hast yeat upturn in home construction has increased demand for ser for recrui vices, but Rob Dow, the owner, is having trouble meeting atmosphere. We treat workers fairly and try to promote from the demand. within, that's why employee referrals have always worket:" Dow expressed his frustration to his Friday morning Dow went on to explain that when those sources weren' networking group over coffee and asked other business adequate, he put ads on Graigstist. He also explained that owners how they managed to keep folly staffed with qual- pay and benefits are competitive with other providers of ified workers. "Getting and keeping good employees is so similar services in the area. He was reluctant to raise the hard. Out of ten applicants, I'm lucky to get two that have starting wage due to the extensive training necessary for adequate math skills and can pass a background check. new hires, including handing of chemicals, safety, defensie Chances are one of them will quit in six months, I was hop-_driving, and customer service. "They get a great education ing to expand, but at this rate l'll be lucky to maintain our here, but after six monthis, it seems like half of them leate current customers." Sevenal commiserated, sharing their because they think they can start their own service and hiring and turnover problems. make more money. Dow turned to Metinka Bower, owner of a local office Bower asked if she could speak to a few employees staffing company and asked if she had the same problem, or Dow introduced her to Bette Jordan, who was responsible if she had a magic pill that turned applicants into awesome for safety and training. After introductions, Rob Dow left to workers. She replied, "No, no magic pill, but there are a few take a phone call. Jordan agreed that the math and commethings you can do to inctease the odds." When pressed for a nication skills of applicants have steadily declined. "Rob' inatiliry to stay fully staffed is causing all sorts of other prob- Questions lems. Sotne of our experienced workers arestarting to leave because they're getting tired of waiting for the promotions 1. Evaluate factors that. likely complicate the recruiting Rob promised would occur when we expand. They're also process at Outdoor Solutions. (L.O 1, 2) tired of all the overtime they're putting in. Rob says that 2. Suggest the best choices of internal and external recruisit's a 'family friendly' workplace, but it really isn't because ing methods that should be utilized to improve the they're norking so late, " She went on to confide "I probably _number and quaticy of applicants for Outdoor Solutions. thouldn't tell you this. Rob doesn't even know, but one of Explain your choices. (LO 3,4) the guys puta photo of himself chained to his mower on In3. Which aliernatives to hiring full-time employees would eagram and all the employees saw it. I hear there are other be approprime for Outdoor Solutions? Explain your things posted that don't make the company look very good choices. (LO 6) either. For example, when the local paper inclucled us in 4. Research: Search several online sites for staffing issues an article on how to start a great lawn, there were a couple for small businesses and suggestions for better recruiting of anonymous comments on their website about the long and retention. Explain the common concerns and suggesHoun and boring work at Ourdoor Solutions." tions. Be sure to include your sources ( (2,01,2,3,4,5,6)