13 Selling is what percentage of listening?

14 When negotiating a salary, countering an increase by what percentage is normal?

15 When considering an appropriate salary, what do most companies include in their salary packages that you should also take into consideration before accepting or declining?

16 List 3 new things you learned from Celinda.

17 Data shows that in the majority of cases, people who negotiate for a higher salary get one!

Select one:

True

False

18 How long should you take to consider an offer:

19-The salesperson who listens well to the prospect will find that prospect will listen well to the salesperson. And that translates into more sales.

Select one:

True

False

20 Nonverbal messages are as important as verbal ones.

Select one:

True

False