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13. Which of the following statement is/are true? a. Franchising is a special type of licensing. b. Taking on boundary-spanning roles is the same as

13. Which of the following statement is/are true? a. Franchising is a special type of licensing. b. Taking on boundary-spanning roles is the same as merging c. Global outsourcing is also called (a) strategic alliance. d. All the above are true

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