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14. A popular company makes sure to use customer's browsing histories to tailor their future online experiences and recommend other products and services. This company

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14. A popular company makes sure to use customer's browsing histories to tailor their future online experiences and recommend other products and services. This company is using which approach to engage its customers? O Content Incentives and offers O Personalization Technology 15. When segmenting customers by profit, the strategy for Opportunity customers is O Development O Expansion Elimination Minimization

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