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14) Costs associated with external product failures should NOT include which of the following? I. Expenses associated with issuing product recalls II. Cost incurred with
14) Costs associated with external product failures should NOT include which of the following? I. Expenses associated with issuing product recalls II. Cost incurred with production rework III. Production downtime IV. Loss of customer goodwill V. Product that must be scrapped a) I, II & V b) II, III & V c) II & III d) II, III & IV e) I & IV
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