14. Management has questions. Accountants have answers. These answers should come from either internal or external business processes. And come from which firm information system (customer relationship management, enterprise system. supply chain)? LO-6, LO-7 connect Questions What is the value of fixed assets (property, plant, and equipment) on the balance sheet? Which shoes are least desired by Zappo's customers? When will the United Parcel Service (UPS) deliver the inventory? What is the salary of the accounting staff most recently hired at Home Depot headquarters? How long does it take to close the books at the end of the period? How long does it take to deliver tires from General Motors to its car dealers? Internal or External Business Process usiness Process Information System (Customer Relationship Management, Enterprise System, Supply Chain Management)