14. Which one of the following statements regarding workforce skills is FALSE? a. The increasing use of computers to do routine tasks has shifted the kinds of skills needed by employees. b. More and more employers are looking for employees with solid technical skills rather than knowledge-based or interpersonal skills. c. When employees lack advanced literacy and thinking skills, they may be unable to perform their jobs competently and will experience difficulty adjusting to changes in the workplace. d. All of the above e. None ofthe above