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15. Assume you are the brand manager for a brand of laundry detergent. You would like your current customers to choose your brand more often

15. Assume you are the brand manager for a brand of laundry detergent. You would like your current customers to choose your brand more often compared to the other brands they buy so you are launching a new sales promotion. In other words, you want to increase the ____________________ for your brand.

retention rate

gross margin

penetration share

share of requirement

usage index

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