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15. The below-listed descriptions of the nature of non-verbal communication cues in customer service are all true except: (a) They are constantly occurring as we
15. The below-listed descriptions of the nature of non-verbal communication cues in customer service are all true except: (a) They are constantly occurring as we communicate with each other (b) They a
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Operations management
Authors: Nigel Slack, Stuart Chambers, Robert Johnston
6th edition
273731602, 978-0273731603
