Question
16. As a result of a Six Sigma exercise, the process described in the preceding question has been modified. Data have been collected again and
16. As a result of a Six Sigma exercise, the process described in the preceding question
has been modified. Data have been collected again and summarized in the following
table. To what extent have the improvements introduced by the process modification
been successful in improving the process?
| Failure Cause | Number Observed |
| Doping | 0 |
| Corrosion | 2 |
| Metallization | 4 |
| Misc. | 2 |
| Oxide Defect | 1 |
| Contamination | 8 |
| Silicone Defect | 2 |
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Operations Management
Authors: William J Stevenson
12th edition
2900078024107, 78024102, 978-0078024108
