16. The following procedure performed by a candy manufacturer is the best example of a product level activity within a manufacturing cost hierarchy:

A)Cleaning the mixing machine for the next production run of candy, a special Halloween candy

B)Developing an advertising campaign for a special Halloween candy

C)Inspecting the quality of the candy produced during one of the special Halloween package production runs

D)Resetting the packaging equipment to wrap a special 36-count Halloween package

17. The following procedure performed by a food wholesaler is the best example of a unit level activity within a customer cost hierarchy:

A)Calling a retail customer to inquire if the customer is satisfied with the wholesaler's service

B)Driving the delivery truck to the retail customer's store

C)Sending the retail customer a bill for a recent order

D)Stacking items on the shelf of a retail customer's store

18. The following procedure performed by a home oil delivery company is the best example of a unit level activity within a customer cost hierarchy:

A)Opening an account for a new customer

B)Processing monthly customer billings

C)Pumping home heating oil into a customer's oil tank

D)Purchasing a new delivery truck

19. Depreciation of a copy machine in the Human Resource Department would best be classified as what type of cost?

A)Variable Cost

B)Fixed cost

C)Mixed cost

D)Step cost

20. Depreciation of a stamping machine in a Stamping Plant would be best classified as what type of cost?

A)Variable Cost

B)Fixed Cost

C)Mixed Cost

D)Step Cost