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16 ut of XYZ Company's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 7,000
16 ut of XYZ Company's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 7,000 calls and incurred costs of $203,000. If 3,000 of these calls were for the company's marketing division (the remainder were for the retail division), costs allocated to the marketing division should amount to: Select one: a. $87,000. b. $117,740. c. $203,000. d. $103530. e. $116,000.
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