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16. When asked about a competitor's life insurance policies, Agent Anna falsely stated that the competitor cannot pay its claims and is about to become

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16. When asked about a competitor's life insurance policies, Agent Anna falsely stated that the competitor cannot pay its claims and is about to become insolvent. As a result of Anna's statements, the customer decided to purchase a policy from the company Anna represents. Which unfair trade practice did Anna commit? a. churning b. defamation c. rebating d. boycott and intimidation

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