16- When computer simulations are used for job training purposes, trainees use behavior games to solve actual performance problems are at work on the job use action learning can participate using avatars to play roles in a job related situation can engage in behavior modeling

17- Performance is generally thought to be comprised of ability, skills and motivation ability, motivation, and environment ability and motivation

18- All of the following are administrative purposes of performance evaluation except assess an employee's strengths and weakness make employee lay off determinations make pay raise decisions terminate an employee for poor performance

19- Improve return on investment by 2% is an example of what type of performance objective? Operation/Processes Timely Qualitative Financial

20-Pay for individual worker performance can be determined by all of these piecework rates. a sales commission schedule. standard hour plans. merit pay applications.

21- A system of linking pay increases to ratings on performance appraisals is known as talent management. paying the job not the person. performance evaluation. cost of living. pay for performance.