16. Which of the following is not a category for performance measures used for a balanced scorecard? a. Financial b. Customer c. Internal business processes d. Regulatory 17. In a survey of global business executives, what percentage did Bain & Company find were using a balanced Scorecard? a. Almost 50% b. Almost 70% c. Almost 75% d. Almost 25% 18. Just-in-time inventory management (JIT) is an inventory strategy that focuses on a. performance measures. b. reducing waste and inefficiency. c. getting the right product to the right location at the right price. d. getting the product produced at any cost. 19. In a traditional inventory system, a. inventory is accumulated in large amounts. b. inventory is ordered just in time to be put into production. marketing manager determines how much inventory should be in stock. d. the cost of carrying inventory is no more than with a JIT system. 20. The goal of an ERP system is to a. reduce waste and inefficiency in the production process. b. integrate all data from the company's many business processes into a single information system. c. establish the direction in which an organization wishes to go. d. monitor day-to-day operations to ensure that processes are operating as expected. 2,922 words