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17-28Which of the following statements regarding cost-of-quality (COQ) reporting is correct? Total cost of quality (COQ) consists of conformance costs plus nonconformance costs. Total cost
17-28Which of the following statements regarding cost-of-quality (COQ) reporting is correct?
- Total cost of quality (COQ) consists of conformance costs plus nonconformance costs.
- Total cost of quality (COQ) consists of conformance costs plus appraisal costs.
- A typical COQ report includes out-of-pocket costs, but not opportunity costs.
- The focus of reporting is the production segment of the internal value chain.
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