18 and 19 anwers?

Question 18 (1 point) Which of the following statement regarding inseparability is MOST accurate? 2) 1) Goods are sold, produced, and then consumed, whereas services are produced, sold and then consumed. In most services, customers do not need to be present during the producing of services. 3) Services cannot be produced in centralized locations and then consumers in decentralized locations. 4) Service quality is not dependent on employee quality. Question 19 (1 point) How many unique characteristics of services are there? 1) 3 2) 4 3) 5 4) 6