18 Is there consumer representation on the TICO Board of Directors? eFNMQXpuSVZyVKJCNGVvd1pOSTNhZz090 a. No. The Minister of Government and Consumer Services' position that there is a perceived conflict of interest if consumers decide the eligibility of consumer claims b. Yes. The Minister of Government and Consumer Services appoints Directors to represent consumer interests. c. No. Consumer representatives are not needed because the industry representatives provide a similar perspective. d. Yes. Consumer representatives are elected by consumers to 5 of the 11 seats on the Board of Directors