18) Quicken Loans has been displeased with the costs of servicing its consumer loans. Assume that it has (8pts) decided to implement a Kaizen-based cost improvement program. For 2017, assume that Quicken Loans incurred the following costs (5 millions): Loan processing Customer relations Printing, mailing, and postage $12,000 2,100 600 For the next two years, Quicken expects an increase in consumer loans of 5 percent annually with related increases in costs. If the company has a continuous improvement goal of 2 percent each year, the budgeted amount for loan processing for 2018 will be