18. The Matsusaki Company near Nashville, Tennessee, is a direct auto parts supplier for the nearby Neptune auto manufacturing plant. To gain a competitive advantage and meet quality require- ments of its customers, Matsusaki has undertaken a project to achieve ISO certification. The goal of the international ISO organization and the certification process is the development of a quality management system that provides for continual improvement emphasizing defect prevention and the reduction of process variation and waste. The project management team has developed the following list of required activities necessary to achieve ISO certification:

CHAPTER 8 PROJECT MANAGEMENT States dedong ard animalst b Construct the CPM/PERT network for this project and determine the project schedule. Identify the critical path and determine the expected project duration and variance of the critical path. What is mori the probability that the project will be completed within 25 days? olube ous Tot commites omi 18. The Matsusaki Company near Nashville, Tennessee, is a direct auto parts supplier for the nearby Neptune auto manufacturing plant. To gain a competitive advantage and meet quality require- ments of its customers, Matsusaki has undertaken a project to achieve ISO certification. The goal of the international ISO organization and the certification process is the development of a quality management system that provides for continual improvement emphasizing defect prevention and the reduction of process variation and waste. The project management team has developed the following list of required activities necessary to achieve ISO certification: Time Estimates (weeks) Activity Activity Description Predecessor a m b Activity 2 3 a Appointment of company task force 2 I w b Development of feasibility plan a 4 2 3 C Selection of third-party registrar b and auditor 14 20 d Development of quality manual, SI b 10 procedure, and instruction documents 7 10 e Quality system training for all niwollot adroaimsis b 4 employees f Outside training for company quality Jesifinal -.db 4 7 10 managers and internal plant auditors g Plant preparation and organization to sla vlivingA .be 18 24 32 meet ISO 9001 standards including raq laoin) .. 15. The Farmer use of SPC charts to identify b Josjong bs19sqlstall a new computerized accounts wollot all ni novig at nonconforming processes h Preparation of ISO application c is shown 4 the fo 6 wing 10 documents with outside auditor; set schedule for submissions to registrar i Internal audit of plant d, f, h, g 10 j 12 16 Corrective action plans for necessary 8 process improvements 12 20 k Outside auditor visit and audit Corrective action plans developed j 2 3 based on auditor report and k UI N 4 implemented m Follow-up visit and re-audit by auditor 1 1 2 4 n Auditor recommendation to registrar for ISO certification m 1 2 Construct the network for this project, and determine the project schedule. Identify the critical path and determine the expected project duration time and variance. What is the probability that the certification project can be completed within 1 year? Within 18 months