18. What are considered to be the two most important types of technical innovations? a. Product and distribution b. Product and service c. Product and managerial d. Radical reengineering and application dedgn e. Product and process 22. Individuals who are targeted by bullies sometimes suffer from which of the following? a. Posttraumatic stress b. All of these are correct c. Clinical depression d. Panic attacks e. Debilitating anxiety 27. Attempting to change the attitudes and values of a company's workforce indicates a change in the area of _____ . a. task environment b. organization structure c. work processes d.people e. organizational control systems 28. What term refers to an interpersonal capability that includes the ability to perceive and express emotions? a. emotional perception b. perceptual intelligence c. informational intelligence d. emotional ability e. emotional intelligence 29. The \"Big Five\" are dimensions in the MeyersBriggs framework of identifying personality characteristics. a. true b. false 36. Which of the following statements describes the \"Big Five\" personality traits? a. The \"Big Five\" personality traits are not applicable in most workplace settings. b. The \"Big Five\" personality traits are dimensions that represent fundamental personality traits. c. The \"Big Five\" personality traits are dimensions that reflect whether someone is considered to be Type A or Type B. d. The "Big Five\" personality traits are considered poor predictors of employee behaviors. e. The \"Big Five\" personality traits are identical to the MyersBrigg indicators. 42. Ramon is bidding on a large government contract. As part of his bid, he is required to spell out employment goals for his firm, as well as how his firm will find and hire employees from underrepresented groups. Which of the following must Ramon submit with his bid? a. Talent management plan b. Affirmative action plan c. Employmentatwill plan d. Retirement income security plan e. Righttowork plan