18. Which ONE of the following statements is TRUE?

a) System analysis is about finding out what the new system is to do. b) System analysis is about how the new system works.

c) Documentation is not a part of system analysis.

d) Facts finding is not a part of system analysis.

19. Which ONE of the following is NOT a flow within an information system?

a) Data flow.

b) Knowledge flow. c) Money flow.

d) Human flow.

20. Which ONE of the following is NOT an element of analysing business systems?

a) Strength.

b) Weakness.

c) Computing power. d) Opportunities.

21.

Which ONE of the following is NOT TRUE?

a) A complex system is more capable of dealing with a variety of circumstances.

b) A simple system is easier to manage.

c) The performance of a complex system can be improved by eliminating low-value options.

d) A simple system is more capable of predicting market change.

Which ONE of the following is NOT TRUE in the context of business process?

a) Rhythm refers to the frequency of a business process. b) Rhythm is not a run time factor of business process.

c) Traditional production usually operates on a fixed cycle. d) Some customers prefer production on demand.

Which ONE of the following is NOT TRUE?

a) Integration of business processes is a way to help enterprises to gain value.

b) Business framework is a tool for analysing business from multiple dimensions.

c) The customer is a dimension of a business framework. d) Technology is not a dimension of a business framework.